Lese gerade einen Artikel über ein Unternehmen, das endlich froh ist, von IBM Notes zu Microsoft Outlook wechseln zu können. In dem Artikel ist auch folgendes Zitat drin:
Some say the frustrations Publicis employees experience with Notes are actually the fault of the holding company, not the software. It’s a bad experience because it hasn’t been implemented or managed correctly, they say.
Former IBM employee and self-professed “Lotus Evangelist” Keith Brooks said back in July that the system is only as good as the people and teams that support it, for example, implying Publicis admins may have been doing a sub-par job at maintaining it.
“Do you blame Lexus when your car stops working because you ran out of gas or did not change your oil?” he commented on a previous Digiday article about Notes, adding, “Having managed Notes infrastructures for 20 years for large to small companies, the problems they face stem from a lack of education of their admins and/or their own infrastructures.”
Quelle: DigiDay
Wenn ich den Artikel richtig lese und verstehe, dann liegt das Problem nicht in der Software, sondern in der Umsetzung und der Qualifizierung der Mitarbeiter.
Wenn das der Fehler war, ob das wohl beim neuen System besser sein wird?